Customer Testimonials

Joy was always available when I called. The whole staff was always helpful. Everyone always explained every step and told me what I needed to do to help them process the loan.

Ronald K.

Joy Brown made our home-buying experience stress-free!

Edward B

Valerie (Joy) came all the way to Alabama to meet me. She explained the process very well. I felt like I was making an informed decision.

Tashanna G.

She was very helpful with everything; finding houses in our price range. Any questions we had she answered and didn’t hesitate to help us with anything we needed. One of the best experiences I’ve had! Highly recommend her!

Cody H.

Responsiveness and professionalism at any and every time during the day or after hours-weekends.

Albert M.

Joy was very helpful and very patient with us in our buying process. She always answered the phone no matter the time and answered our questions. Now, you can hardly ever call and get someone on the phone at different places, but she was always there. She was a great help to my family in this purchase.

Robert M.

Joy Brown and her team were an absolute pleasure to work with. Joy was always very responsive and available to walk me through the process of what to expect. She helped to make this major life milestone a seamless one.

Stacy F.

Joy, you are so appropriately named! You brought much joy to my family and me. You made this process so pain-free and worth our while. You helped to educate not only my wife and me but my young realtor as well. Thank you so much. This is the second home you've helped us with; while it may be our last home purchase, we will certainly send others your way. Thanks for all of your support. You have to come over for dinner one day!

Bobby A.

Thank you for answering my many phone calls and questions repeatedly. Joy Brown and her team believe in educating their clients to ensure that they understand the loan process, and I really appreciated that!


The team was always available to me! Even with the silliest of questions/concerns they were patient and kind. The app was user friendly and great. I would recommend everyone use the app. I especially would like to shout out Nic Smith! I don’t think it would have gone as smooth without the guidance of Nic. Thanks, Nic! And thanks, everyone!

Kelly S.

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