Customer Testimonials

The team was always available to me! Even with the silliest of questions/concerns they were patient and kind. The app was user friendly and great. I would recommend everyone use the app. I especially would like to shout out Nic Smith! I don’t think it would have gone as smooth without the guidance of Nic. Thanks, Nic! And thanks, everyone!

Kelly S.

Joy was always so quick to respond to us and so knowledgeable about the loan process. She was also very honest with us, and we knew she had our best interest in mind. As first-time homebuyers, we didn't know much! But she made the entire process so easy. Thanks, Joy!!

Allison B.

Joy Brown and her team were an absolute pleasure to work with. Joy was always very responsive and available to walk me through the process of what to expect. She helped to make this major life milestone a seamless one.

Stacy F.

Joy was always available when I called. The whole staff was always helpful. Everyone always explained every step and told me what I needed to do to help them process the loan.

Ronald K.

Responsiveness and professionalism at any and every time during the day or after hours-weekends.

Albert M.

Joy, you are so appropriately named! You brought much joy to my family and me. You made this process so pain-free and worth our while. You helped to educate not only my wife and me but my young realtor as well. Thank you so much. This is the second home you've helped us with; while it may be our last home purchase, we will certainly send others your way. Thanks for all of your support. You have to come over for dinner one day!

Bobby A.

Valerie (Joy) came all the way to Alabama to meet me. She explained the process very well. I felt like I was making an informed decision.

Tashanna G.

Joy was great and got our loan done in a timely manner. She was very nice to work with and stayed in contact with us to let us know what was going on.

Kyle B.

Ms. Brown did an outstanding job! The team worked diligently to ensure that I provided the information needed to secure the loan.

Alaric C.

Joy was very helpful and always responsive with all of my questions. She was very knowledgeable and easily understood. Thanks.

Stephanie J.


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